Документы

Условия обслуживания

The agreement between a business customer and Media Holding for the use of Sovereign AI Cloud — accounts, keys, fees, credits, liability, Estonian law.

Политика конфиденциальности

What personal data Media Holding processes for this site, the cabinet and the API, on which legal basis, for how long, with which sub-processors, and what rights you have under the GDPR.

Соглашение об обработке данных

The Article 28 GDPR agreement under which Media Holding processes personal data on a customer's behalf — with Annex I (subject matter), Annex II (technical and organisational measures) and Annex III (sub-processors).

Политика допустимого использования

What may not be done with Sovereign AI Cloud — including the practices prohibited by Article 5 of the EU AI Act — how we respond to abuse, and the rule on resale.

Соглашение об уровне обслуживания

The availability commitment for dedicated instances — the target, the service credits, the exclusions, the maintenance windows and how availability is measured on the status page. Applies only when signed with an order.

Политика возвратов и кредитов

When fees are refunded, how prepaid credits and service credits work, what happens on cancellation, and how to ask.

Уведомление о прозрачности ИИ

Which AI models the platform serves and who developed them, their known limitations, what we provide to you as a deployer, and what you must disclose to your own users under Article 50 of the EU AI Act.

Безопасность и доверие

Where each class of data lives, what zero retention means in practice, the technical and organisational measures and their current status, the incident contact and the responsible-disclosure rules.

Импрессум

The legal notice — who operates this site and the platform, how to reach them, and under which register and authority they operate.

Уведомление о cookie

This site sets no cookies. The customer cabinet sets one strictly necessary session cookie. Nothing from third parties.