Contact
Contact
Commercial enquiries and support — by email, answered by people at Media Holding. No forms, no trackers.
Channels
Commercial enquiries
Dedicated instances, enterprise terms, procurement documents, partnerships.
[CONTACT EMAIL]
Customer support
For customers of the platform. Quote the request id (X-Request-Id) of the request you are writing about; we can see its metadata, never its content.
[CONTACT EMAIL]
Security and responsible disclosure
Vulnerabilities, suspected key compromise, incidents. Start the subject line with SECURITY. The rules of engagement are on the Security and Trust page.
[CONTACT EMAIL]
Data protection
Requests of data subjects under the GDPR, questions about the Data Processing Agreement and the sub-processor list.
[CONTACT EMAIL]
Postal address
Media Holding Development OÜ, Tallinn, Estonia.
[LEGAL ADDRESS]
Registry code, VAT number, legal address and contact addresses are published as soon as the Founder provides them; until then they are shown as placeholders.
When we answer
Commercial enquiries: within two business days (Europe/Tallinn) — a target, not a guarantee. Customers with a signed Service Level Agreement have the response times written in it. Security reports are acknowledged within two business days.
This site has no contact form and sends nothing anywhere: a form that posts to a server would need a server, a cookie or a third party, and this site has none of them. An email address is enough.